As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system.
If your order is stock and we process the charges to your credit card, it will ship within 2-4 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to contact us
Will I be charged any customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 2-4 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 10-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days.
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us.